Advanced Certificate in Listening and Communication Skills

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The Advanced Certificate in Listening and Communication Skills course is a powerful program designed to enhance your listening and communication abilities, which are vital for both personal and professional growth. In today's fast-paced and interconnected world, effective communication has become a highly demanded skill across industries.

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About this course

This certificate course equips learners with essential tools and techniques to improve their listening skills, enabling them to understand others better and respond appropriately. It also focuses on developing clear and concise communication strategies, ensuring that messages are conveyed effectively and with maximum impact. By mastering these skills, learners can significantly improve their workplace collaboration, conflict resolution, and leadership abilities, ultimately leading to enhanced career advancement opportunities. Stand out in the competitive job market by honing your listening and communication skills through this advanced certificate course.

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Course details

• Advanced Listening Strategies: Developing active listening skills, understanding tone, pacing, and inflection, recognizing cultural nuances in communication.
• Effective Communication Techniques: Utilizing clear and concise language, adjusting communication style to various audiences, applying non-verbal communication skills.
• Advanced Speech Acts: Understanding the different types of speech acts and their significance, mastering the use of performatives, directives, and commissives.
• Critical Listening: Analyzing and interpreting complex texts, distinguishing between main and supporting ideas, identifying biases and assumptions.
• Advanced Note-taking Techniques: Developing effective note-taking strategies, using abbreviations, symbols, and graphic organizers, reviewing and organizing notes.
• Listening for Persuasion: Identifying persuasive techniques, evaluating arguments, resisting manipulation and coercion.
• Cross-cultural Communication: Understanding cultural differences in communication, developing cultural sensitivity and awareness, adapting communication style to diverse cultural contexts.
• Conflict Resolution and Negotiation: Developing communication skills for effective conflict resolution, understanding the negotiation process, recognizing the role of active listening in successful negotiation.
• Advanced Presentation Skills: Developing effective presentation skills, using visual aids, adapting to audience needs and expectations, managing question-and-answer sessions.
• Feedback and Reflection: Providing and receiving constructive feedback, reflecting on communication strengths and weaknesses, setting communication goals and developing action plans.

Career path

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Skills you'll gain

Active Listening Empathetic Communication Conflict Resolution Critical Analysis

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Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN LISTENING AND COMMUNICATION SKILLS
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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