Certified Specialist Programme in Negotiating in the Hospitality Industry
Published on June 27, 2025
About this Podcast
HOST: Welcome to our podcast, today we have a special guest who's an expert in the hospitality industry. Can you please tell us a bit about the Certified Specialist Programme in Negotiating in the Hospitality Industry? GUEST: Absolutely, this program is designed to empower hospitality professionals with essential negotiation skills. It emphasizes effective communication, problem-solving, and strategic thinking. HOST: That sounds fascinating. With your experience, what would you say are the current trends in the hospitality industry when it comes to negotiation? GUEST: There's a growing demand for skilled negotiators who can drive business growth. Professionals need to build strong relationships and manage conflicts effectively. HOST: I see. And what challenges do you think learners or teachers might face while learning or teaching this subject? GUEST: The main challenge is applying theoretical knowledge to real-world situations. This course addresses that by using interactive lessons and practical exercises. HOST: That's a great approach. Looking forward, how do you see the future of negotiation in the hospitality industry? GUEST: I believe it will become even more critical as competition increases and the industry continues to evolve. This course prepares professionals for that. HOST: Thank you for sharing your insights with us today. It's been a pleasure having you on the show. GUEST: My pleasure, thank you for having me.