Professional Certificate in Chatbot Ethics for Student Communication
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast! Today, I'm thrilled to be talking with Dr. Sofia Robbins, an expert in AI ethics and the lead instructor for the Professional Certificate in Chatbot Ethics for Student Communication. Dr. Robbins, can you tell us a bit about your experience and motivation behind this course? GUEST: Absolutely! I've spent over a decade researching AI ethics, and I've seen firsthand the importance of ethical chatbot implementation in various industries. I created this course to help professionals navigate the complexities of chatbot ethics, particularly in student communication. HOST: That's fascinating. Can you share some current industry trends that learners can expect to explore in this course? GUEST: Of course. One trend is the increasing use of chatbots in education for student support. As AI becomes more integrated into our lives, understanding the ethical implications of these tools is vital to ensure fair and respectful communication with students. HOST: Indeed, it's crucial to foster trust and transparency in digital interactions. Speaking of challenges, what are some obstacles learners might face while studying chatbot ethics? GUEST: A significant challenge is keeping up with the rapidly evolving AI landscape. The course addresses this by focusing on foundational ethical principles that learners can apply to various AI technologies and scenarios. HOST: That's a great approach. Now, let's look to the future. How do you see the field of chatbot ethics evolving, and how will this course prepare learners for these changes? GUEST: I anticipate that ethical AI practices will become even more critical as AI becomes more pervasive. By completing this course, learners will demonstrate mastery of chatbot ethics, making them highly valuable in the job market and well-positioned to adapt to future advancements. HOST: Dr. Robbins, thank you so much for sharing your insights and expertise with us today. We're excited to see how this course empowers professionals to create and manage ethical chatbots that foster positive student communication. GUEST: Thank you for having me! It's been a pleasure discussing this important topic with you.
