Advanced Certificate in Climate Change Communication for Customer Engagement
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert about the Advanced Certificate in Climate Change Communication for Customer Engagement. Can you tell us a bit about your experience and what led you to teach this course? GUEST: I've spent over 15 years working in sustainability and communication, and I've seen firsthand the need for professionals who can effectively bridge the gap between climate change science and customer engagement. HOST: That's fascinating. How does this course address the growing industry demand for such experts? GUEST: This program provides learners with a deep understanding of climate change communication strategies, customer engagement techniques, and sustainable business practices, making them well-equipped to lead climate change communication efforts in various industries. HOST: Can you share any current industry trends related to climate change communication and customer engagement? GUEST: Absolutely. Companies are increasingly recognizing the importance of addressing climate change and engaging customers in sustainability efforts. This course helps professionals stay ahead of the curve and meet this growing industry need. HOST: That sounds important. What challenges have you faced in the field or while teaching this subject? GUEST: One challenge is breaking through the noise and ensuring that climate change communication resonates with customers. We address this by teaching learners how to tailor their messaging to specific audiences and use storytelling techniques to make complex topics more accessible. HOST: Great insights. Finally, where do you see the future of climate change communication and customer engagement heading? GUEST: I believe we'll continue to see a shift towards more transparent, engaging, and science-based communication. This course prepares learners to be at the forefront of this change, driving customer engagement in climate change initiatives and promoting sustainable development. HOST: Thank you for sharing your expertise and insights on the Advanced Certificate in Climate Change Communication for Customer Engagement. We're excited to see the positive impact this course will have on professionals and the environment.
