Certificate Programme in Last-Mile Delivery Service Inventory Management
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today we have a special guest who's an expert in inventory management for last-mile delivery services. Can you tell us a bit about your experience and why this topic is so important right now? GUEST: Absolutely, I've spent over 15 years working in the e-commerce and logistics industry, and I've seen firsthand how critical effective inventory management is for customer satisfaction and business success. With the rise of online shopping, it's more important than ever. HOST: That's fascinating. Could you share some current trends you're seeing in this field? GUEST: Sure, technology integration is a huge trend. Using AI and machine learning for demand forecasting and inventory control is becoming increasingly common. Also, sustainability is becoming a major focus, with companies looking for ways to reduce their carbon footprint in last-mile delivery. HOST: Those are important issues indeed. Now, what would you say are some of the biggest challenges in this area, both for those learning and teaching it? GUEST: One challenge is the rapid pace of change. New technologies and trends are emerging all the time, so it can be hard to keep up. Another challenge is the complexity of supply chain management. It's not just about inventory, but also about managing relationships with suppliers and customers. HOST: That sounds challenging indeed. Finally, could you share your thoughts on the future of this field? Where do you see it headed? GUEST: I believe we'll see even more automation and AI in inventory management. We'll also see a greater focus on sustainability, with companies looking for ways to make last-mile delivery more environmentally friendly. It's a exciting time to be in this field. HOST: Thank you so much for sharing your insights with us today. It's clear that the 'Certificate Programme in Last-Mile Delivery Service Inventory Management' is a timely and valuable course for anyone looking to advance their career in the e-commerce and logistics industry.