Postgraduate Certificate in Total Quality Assurance
-- viewing nowThe Postgraduate Certificate in Total Quality Assurance is a comprehensive course designed to meet the growing industry demand for professionals with expertise in quality assurance. This certificate course emphasizes the importance of total quality management, ensuring that learners gain a deep understanding of the concepts and practices required to maintain high standards in any industry.
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Course Details
Here are the essential units for a Postgraduate Certificate in Total Quality Assurance:
• Quality Management Fundamentals: an overview of the key principles, concepts, and tools of quality management, including PDCA (Plan-Do-Check-Act) cycle, statistical process control, and quality cost.
• Total Quality Management (TQM): an in-depth exploration of the TQM philosophy, approach, and techniques, emphasizing continuous improvement, customer satisfaction, and organizational alignment.
• Quality Tools and Techniques: a practical guide to the most commonly used quality tools and techniques, such as flowchart, Pareto analysis, cause-and-effect diagram, control chart, and histogram.
• Quality Standards and Systems: an examination of the major quality standards and systems, such as ISO 9001, Six Sigma, Lean, and Baldrige, and their role in quality assurance and improvement.
• Quality Metrics and Measurement: a discussion of the various quality metrics and measurement methods, including performance indicators, benchmarking, and statistical analysis, and their application in quality improvement.
• Change Management and Leadership: a consideration of the challenges and strategies of leading and managing change in the context of quality assurance and improvement, emphasizing communication, motivation, and team building.
• Risk Management and Quality: an exploration of the relationship between risk management and quality, including the identification, assessment, and mitigation of risks affecting quality.
• Quality Auditing and Assessment: a review of the principles and practices of quality auditing and assessment, including the planning, execution, and reporting of audits, and the application of audit findings in quality improvement.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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