IT Service Management and ITIL
-- viewing nowThe Certificate in IT Service Management and ITIL plus course is a comprehensive program that equips learners with the essential skills needed to excel in the field of IT service management. Consisting of 5 units, this course is designed to meet the growing demand for IT professionals with expertise in ITIL (Information Technology Infrastructure Library) and IT service management.
3,232+
Students enrolled
7-Day Money-Back Guarantee
Enroll with confidence
Secure Checkout
256-bit encrypted payment
Lifetime Access
Learn at your own pace
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
- ITIL Foundation and Service Management Principles
- IT Service Management Best Practices and Frameworks
- Service Desk Operations and Incident Management
- Problem and Change Management in IT Service Management
- Service Level Management and Release Management
- ITIL Capability Modules: Service Transition and Service Operation
Career Path
Based on the Certificate in IT Service Management and ITIL, the following roles are popular among UK professionals: IT Service Manager (30% share) ITIL Consultant (25% share) Service Desk Manager (20% share) Incident Manager (25% share)
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Skills you'll gain
Course fee
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate