Masterclass Certificate in Negotiation Techniques for Hospitality Managers (Advanced)

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The Masterclass Certificate in Negotiation Techniques for Hospitality Managers is an advanced certificate programme that consists of 20 units, designed to equip learners with the essential skills required for successful negotiation in the hospitality industry. With a high demand for skilled hospitality managers, this programme provides learners with a competitive edge, enabling them to effectively negotiate with suppliers, staff, and clients.

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์ด ๊ณผ์ •์— ๋Œ€ํ•ด

By mastering negotiation techniques, learners can improve hotel operations, enhance customer satisfaction, and increase revenue. This programme is essential for hospitality professionals seeking career advancement and looking to stay ahead in the competitive hospitality industry.

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๊ณผ์ • ์„ธ๋ถ€์‚ฌํ•ญ

  • Introduction to Negotiation Techniques
  • Effective Communication in Negotiations
  • Understanding the Power Dynamics
  • Defining Negotiation Objectives
  • Pre-Negotiation Planning
  • Negotiation Strategies and Tactics
  • Building a Strong Relationship
  • Active Listening and Body Language
  • Understanding the Other Party's Perspective
  • Conducting a Needs Analysis
  • Creating Value in Negotiations
  • Handling Resistance and Objections
  • Using Time and Pressure in Negotiations
  • Advanced Negotiation Techniques
  • Handling Conflict and Negotiation
  • Using Technology in Negotiations
  • Cross-Cultural Negotiation
  • Post-Negotiation Analysis and Review
  • Improving Negotiation Skills
  • Professional Development in Negotiation
  • Negotiation in the Hospitality Industry

๊ฒฝ๋ ฅ ๊ฒฝ๋กœ

Negotiation Advisor (20%) Hotel General Manager (18%) Event Manager (15%) Purchasing Manager (47%)

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์ƒ˜ํ”Œ ์ธ์ฆ์„œ ๋ฐฐ๊ฒฝ
MASTERCLASS CERTIFICATE IN NEGOTIATION TECHNIQUES FOR HOSPITALITY MANAGERS (ADVANCED)
์—๊ฒŒ ์ˆ˜์—ฌ๋จ
ํ•™์Šต์ž ์ด๋ฆ„
์—์„œ ํ”„๋กœ๊ทธ๋žจ์„ ์™„๋ฃŒํ•œ ์‚ฌ๋žŒ
London School of Planning and Management (LSPM)
์ˆ˜์—ฌ์ผ
05 May 2025
๋ธ”๋ก์ฒด์ธ ID: s-1-a-2-m-3-p-4-l-5-e
์ด ์ž๊ฒฉ์ฆ์„ LinkedIn ํ”„๋กœํ•„, ์ด๋ ฅ์„œ ๋˜๋Š” CV์— ์ถ”๊ฐ€ํ•˜์„ธ์š”. ์†Œ์…œ ๋ฏธ๋””์–ด์™€ ์„ฑ๊ณผ ํ‰๊ฐ€์—์„œ ๊ณต์œ ํ•˜์„ธ์š”.
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