Professional Certificate in Conflict Resolution Communication Skills and Strategies (Advanced)

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The Professional Certificate in Conflict Resolution Communication Skills and Strategies is a 20-unit advanced certificate programme that equips learners with essential skills to resolve conflicts effectively and communicate professionally in today's fast-paced business environment. With an increasing industry demand for conflict resolution specialists, this programme is crucial for career advancement in industries such as human resources, law, and diplomacy.

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AboutThisCourse

Students will learn to mediate, negotiate, and resolve disputes, as well as develop effective communication strategies to manage stress and build strong relationships. Upon completion, learners will be equipped to handle complex conflicts and communication challenges with confidence and expertise.

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CourseDetails

  • Introduction to Conflict Resolution
  • Effective Communication in Conflict Situations
  • Understanding Conflict Styles
  • Active Listening and Empathy
  • Understanding and Managing Emotions in Conflict
  • Conflict Resolution Strategies and Techniques
  • Building Trust and Collaboration in Conflict Resolution
  • Designing Conflict Resolution Processes
  • Mediation Skills and Strategies
  • Arbitration and Alternative Dispute Resolution
  • Negotiation and Bargaining Skills
  • Communication and Conflict Resolution in Teams
  • Conflict Resolution in Organizational Settings
  • Understanding and Managing Conflict in the Workplace
  • Conflict Resolution in Diverse and Global Contexts
  • Applying Conflict Resolution Principles in Everyday Life
  • Designing Conflict Resolution Training Programs
  • Evaluating and Improving Conflict Resolution Efforts
  • Conflict Resolution and Leadership
  • Conflict Resolution and Organizational Development
  • Conflict Resolution and Human Resource Management

CareerPath

Explore the career paths available for those with a Professional Certificate in Conflict Resolution Communication Skills and Strategies.

Insurance Pricing Analyst - 28% Risk Manager - 24% Consultant - 22% Team Lead - 16% Advisor - 10%

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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SkillsYoullGain

active listening effective negotiation constructive feedback emotional intelligence

CourseFee

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FastTrack £299
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  • ThreeFourHoursPerWeek
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StandardMode £199
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN CONFLICT RESOLUTION COMMUNICATION SKILLS AND STRATEGIES (ADVANCED)
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London School of Planning and Management (LSPM)
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05 May 2025
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